Appointlet - Emails are delayed – Incident details

We've been monitoring this overnight and are no longer seeing any delays, so we're going to mark this issue as resolved.

We apologize for the inconvenience and confusion this has caused and are we are looking into ways to mitigate issues like this in the future.

At this time emails are going out, but still on a delay. We apologize for the inconvenience and are working with them to get this sorted out ASAP.

Our upstream provider has informed us that they are still having issues getting emails out on time. They aren't providing much guidance in regards to resolution time, so we'll continue to update this ticket as we hear more.

Our upstream provider has indicated that they have resolved the issue, however we're going to continue to monitor the situation until we're certain it has been fixed, at which point we'll close this ticket.